Welcome to Doniqo Platform. Doniqo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you access or use https://www.doniqo.com⁠. By using the Platform, you agree to this Privacy Policy. 1. Information We Collect We may collect the following categories of information: a) Personal Information Name, Email address, Phone number, Address, Any information voluntarily provided by you b) Transaction Information Donation amount, Platform fee / tip amount, Payment status and transaction ID, Associated campaign details c) Technical & Usage Data IP address, Device type, Browser type, Pages visited and usage behavior d) Communication Data Messages sent via forms, WhatsApp, or email Customer support interactions 2. How We Use Your Information We use your information to: Process contributions and transactions, Facilitate connections between donors and NGOs, Enable fulfilment of campaign requirements, Provide updates, receipts, and impact information, Improve Platform functionality and user experience, Detect and prevent fraud or misuse, Communicate with you (including transactional and promotional messages, where permitted). 3. Sharing of Information We respect your privacy and limit data sharing. a) NGOs / Implementation Partners We may share limited and necessary information only with NGOs for: Fulfilling campaign requirements Coordinating logistics or delivery We do not share sensitive personal data unnecessarily Your identity may remain anonymous unless you choose otherwise b) Service Providers We may share data with trusted third parties such as: Payment gateway providers, Hosting and infrastructure providers, Analytics and communication tools These entities process data only for providing services to Doniqo. c) Legal Requirements We may disclose information: To comply with legal obligations, To prevent fraud or unlawful activity, To protect rights, users, or the Platform We do NOT sell your personal data to third parties. 4. Payment & Financial Data Payments are processed via secure third-party payment gateways Donation amounts are transferred directly to NGOs as per Platform structure Platform fees or tips are processed separately and retained by Doniqo Doniqo does not store full card or sensitive financial details 5. Cookies & Tracking Technologies We use cookies and similar technologies to: Enhance user experience, Analyze Platform performance, Provide relevant content and advertisements You can control cookies through your browser settings. 6. Third-Party Links The Platform may contain links to external websites. Doniqo is not responsible for their privacy practices or content. Users are advised to review third-party policies independently. 7. Data Retention We retain your information only for as long as necessary for: Providing services, Legal and regulatory compliance, Fraud prevention and record keeping 8. User Rights You may: Access your personal data Request correction or deletion Opt-out of promotional communications To exercise your rights, contact: support@doniqo.com 9. Children’s Privacy The Platform is not intended for users under 18 years without parental supervision. We do not knowingly collect personal data from minors. 10. Data Security We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure. 11. Analytics & Advertising We may use third-party tools for: Website analytics, Performance tracking, Tailored advertising These tools may use cookies or similar technologies. 12. Communication Consent By using the Platform, you consent to receive: Emails, SMS, WhatsApp messages These may include transactional updates and promotional content. You may opt out of promotional communications at any time. 13. International Data Transfers Your data may be processed or stored on servers located outside India. We ensure reasonable safeguards are in place. 14. Changes to Privacy Policy Doniqo reserves the right to update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of the updated policy. 15. Contact Information For any queries or concerns: Email: support@doniqo.com Website: https://www.doniqo.com⁠ Doniqo – Give with Trust